Traditional Public Adjusting Engagements (CA Only)
For policyholders facing significant property losses, Mark offers traditional public adjusting representation. In this role, he represents the insured directly in the preparation, presentation, and negotiation of insurance claims. Drawing on decades of experience with complex property losses—including fire, water, business interruption, and catastrophe claims—he works with clients to assemble the necessary documentation, coordinate experts, and negotiate with insurers to reach a fair and equitable settlement.
These engagements are typically contingency-based, aligning interests directly with the outcome of the claim.
Hourly Public Adjusting Engagements
Strategy · Guidance · Collaboration
Not every claim requires full public adjusting representation. In many cases, policyholders, attorneys, or internal risk managers simply need experienced guidance.
Through hourly advisory engagements, Mark provides strategic input, claim structure guidance, negotiation coaching, document review, and collaborative problem-solving. These engagements are designed for clients who may already be managing their claim but want access to senior-level expertise when critical decisions arise.
Clients often use these services for:
- Claim strategy and positioning
- Reviewing insurer estimates and coverage positions
- Preparing for key negotiation meetings
- Assistance with claim documentation
- Ongoing advisory support during the claim process
This flexible model allows clients to benefit from decades of experience without committing to a full representation structure.
Appraisal and Umpire Engagements
Many property insurance policies contain an appraisal provision designed to resolve disputes over the value of loss. Mark serves as an independent appraiser or neutral umpire in appraisal proceedings involving complex property claims.
Having participated in numerous appraisal processes throughout his career, he brings both technical understanding and practical judgment to the process. His focus is on maintaining the integrity of the appraisal process while helping panels reach fair and well-supported determinations of loss.
Presentations to Formal Appraisal Panels
For claims that proceed to appraisal, clear and persuasive presentation of the loss is critical. Mark assists insureds, attorneys, and public adjusters in preparing and presenting claim materials to appraisal panels.
These services may include organizing and presenting claim documentation, explaining technical aspects of the loss, assisting with valuation methodology, and helping ensure that complex claim elements—such as business interruption, code upgrades, or specialty property—are clearly communicated to the panel.
His goal is to help appraisal panels understand the claim fully and reach well-informed decisions.
Advisor to Public Adjusting Firms
Mark provides advisory services to public adjusting firms seeking strategic guidance, operational insight, or assistance with complex claims.
Having spent decades building and leading a large public adjusting operation, He offers practical perspective on matters such as claim strategy, large-loss management, catastrophe response, organizational structure, and best practices in client service and claim preparation.
These engagements may involve consulting on individual claims, mentoring adjusting teams, or advising firm leadership on operational and strategic issues.
Outsource Resource to Public Adjusters
Catastrophe and Surge Support
Following major disasters in California, many public adjusting firms experience a surge of claims that can strain internal resources. Mark provides experienced surge support to adjusting firms that require additional senior-level capacity during these periods.
Services may include assisting with claim preparation, advising on complex claim strategy, supporting negotiations with insurers, or helping firms manage unusually large or technically challenging losses.
This arrangement allows firms to maintain high service levels for their clients while benefiting from the experience of a veteran adjuster who understands both the technical and operational demands of catastrophe claim environments.
